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Tire Protection Policy in West Monroe, LA
Nationwide Limited Warranty Program Information
Congratulations on the purchase of your new tires and the ProtectionPlus Nationwide Warranty Program. Your ProtectionPlus Nationwide Warranty covers your tires against road hazard damage for a period of 4 years or until the tire(s) is worn to 2/32" whichever occurs first. Road Hazard damage is damage that occurs when a tire failed due to a puncture, bruise, or break incurred during the course of normal driving conditions. Nails, Glass, and Potholes are the most common examples.
This limited tire warranty is issued and made by the Independent Tire Dealer from whom you purchased the tires, and is separate from, and in addition to, the warranty coverage provided by the manufacturer of the tire. The warranty coverage applies only to the original purchaser and is not transferable.
WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE
If you are within 25 miles of the location in which you originally purchased the tires and the tire warranty plan, you must return your vehicle and the damaged tire(s) to that location. If you are further than 25 miles from the original place of purchase, you may call the warranty administrator at 800-351-8565 for assistance in finding a location capable of servicing your vehicle in the area. You may also find your own servicing location and have them call the warranty administrator to process the claim. If the location is unable or unwilling to work with the warranty administrator, you may pay for the warranty service and submit the invoice for reimbursement.
You must present this Registration Certificate along with your original invoice identifying the purchase of the tires and the tire warranty plan.
A record indicating the tire received proper care and maintenance, as prescribed by the tire and vehicle manufacturers must be maintained. A form is included on this plan that your servicing dealer may use to document that such care was provided.
The damaged tire must be made available for inspection by the Dealer and/or the program administrator.
All claims must be submitted within 60 days of the date the damage was incurred. In the event you are unable to provide the information listed above, this warranty shall be void.
FLAT TIRE CHANGING ASSISTANCE
For 24 months from the date of purchase of this plan, you may receive flat tire changing assistance by calling the service provider of your choice. If you need assistance in locating a service provider in your area, you may call 800-351-8565. You must pay for the service and will be reimbursed up to $75.00 for eligible expenses incurred for flat tire changing assistance. Flat tire changing assistance is strictly limited to the installation of your usable spare tire. If you require a tow or any other service other than the installation of a useable spare tire, you are solely responsible for any charges. This benefit applies only to motorized, passenger vehicles and specifically excludes trailers or those vehicles listed under the exclusions and limitations. The following documentation must be submitted to the program administrator within 60 days of service for reimbursement of flat tire changing assistance charges:
- A photocopy of the original invoice and this tire warranty certificate.
- A photocopy of the paid invoice for spare tire installation from the valid auto service provider. This paid invoice must detail the name, address, and telephone number of the service provider.
Submit the above documentation to:
P.O. Box 33535
Denver, CO 80233-0535
EXCLUSIONS AND LIMITATIONS
The following vehicles are not eligible for coverage: Vehicles with a manufacturers load rating capacity of 1 ton or greater or a GVWR of greater than 8850 lbs. Any emergency service vehicle, any vehicle used for hire, towing, construction or load rating capacity of 1 ton or greater or a GVWR of greater than 8850 lbs. Any emergency service vehicle, any vehicle used for hire, towing, construction or postal service. Any vehicle used for farm, ranch, agricultural, or off-road service. Coverage excludes damage from off-road use (off-road use is defined as driving on anything other than a paved or gravel road maintained by state or local authority). Coverage excludes damage from collision, fire, vandalism, theft, snow chains, manufacturer’s defects, abuse and neglect (i,e., improper application, improper inflation, brake lock up, wheel spinning, torque snags, ete). Also excluded are damages resulting from mechanical failures (i.e., tailed shocks, struts, alignment, etc.) or interference with vehicle components (i.e., fenders, exhaust, springs, etc). Also excluded are any tires that have been retreaded, recapped, re-grooved, remolded, tubed or repaired in a manner other than per manufacturers guidelines. This plan covers only the tires registered to the customer and listed by DOT number on the original invoice or warranty certificate. CONSEQUENTIAL AND INCIDENTAL DAMAGES ARE EXCLUDED. Some states do not allow the exclusion or limitation of consequential and incidental damages; therefore, such limitations or exclusions may not apply to you. No expressed guarantees given other than that stated herein. This service plan gives you specific legal rights; you may have other rights which vary from state to state. You may return the invoice to the selling dealer within 10 business days of purchase for a full refund of the amount paid for this road hazard plan.
FLAT TIRE REPAIR:
If your tire is damaged due to a road hazard and can be safely repaired, the tire will be repaired per manufacturers guidelines at any participating facility. The repair will be provided to you free of charge if performed by a participating ServiceBay Facility. If the repair is performed by a non-ServiceBay Facility, the plan will cover up to $20.00 to have the tire repaired. The road hazard coverage will remain in effect on the covered tire for the remainder of the warranty period. You do not need to purchase new road hazard coverage for a tire that has been repaired.
TIRE REPLACEMENT COVERAGE
Road Hazard: It a tire covered by this plan becomes unserviceable because of a road hazard during the warranty period, it will be replaced with a new tire. lf available, an exact make/model replacement tire will be installed. It not available, a comparable quality tire will be installed. When the tire failure occurs in the first 25% of useable treadwear, and if in the opinion of the servicing facility the tire cannot be safely repaired per manufacturers guidelines, the tire will be replaced with coverage up to 100% of the original selling price of the tire. After the first 25% of treadwear, you will be charged for the consumed useable treadwear on the original tire, times the original selling price of the tire. You will be responsible for any taxes, mounting, balancing, and any other miscellaneous fees. When the tread is worn down to 2/32"(to the treadwear indicators) the tire is considered worn out and is not eligible for road hazard adjustment. It you want road hazard coverage on the replacement tire, you must purchase a new plan for that tire.
Treadwear: If the tire tread wears out prior to the warranted miles, the tire will be replaced on a prorated basis. Proration will be calculated against the original purchase price, based upon the elapsed miles, as it relates to the warranted miles. Treadwear Warranty not applicable to Ultra High Performance (V Rated and above) and Light Truck (LT) rated tires. Excludes tires prematurely worn due to misalignment, worn or defective suspension parts, over or under inflation or lack of rotation.
Vehicles equipped with TPMS: (Tire Pressure Monitoring System) may incur additional costs for tire rotations, flat repairs and tire replacements due to additional labor required for resetting the TPMS sensors. This warranty does not cover subsequent damage to TPMS sensors incurred during a tire failure or flat tire.